There is a wonderful all suite hotel closer to Mohegan Sun that is great. Families and visitors to Mystic are not their market. This hotel caters to Foxwood high rollers and the high end Oriental gambler. People we met that were staing at the Howard Johnson got better service, treatment and a warm pool area. Not enough hot water, no valet parking, no bellmen. Made us wonder if they were ever really washed. Mashantucket Pequot Museum & Research Center 48 locals recommend. Tanger Outlets Foxwoods 30 locals recommend. Foxwoods Resort Casino 247 locals recommend. Our room was terrible Toilet not even bolted to the floor, stains on floor, intermittent heat, maids didnn't replace coffe cups daily only rinsed them out and put back on counter. The Fox Tower at Foxwoods places you next to Foxwoods Resort Casino and High Rollers Luxury Lanes and Lounge. Spaces that are more than just a place to. Numerous complaints to the front desk went unattended no response from manager. It was freezing all complaints fell on deaf ears. Thanksgiving weekend the indoor pool was 60 degrees and the air temp around pool area was 62. Since the hotel is not a real hilton but a franchise, it lacks the feel and service of a real hilton. Compare 1,342 hotels in Mystic using 10,627 real guest reviews. We just stayed at the Nystic Hilton and both couples agree it was the WORST HOtel we have ever been to.
